Payments
The payment of the order must be made immediately after the conclusion of the desired order and before its supply, through the Paypal system.
No other payment methods are contemplated.
Payments and invoices for orders are in Euros and include VAT.
FORMS OF PAYMENT
Credit card: All orders can be paid directly by credit card (Visa, Mastercard, American Express, Poste Pay etc …) through the PayPal payment system. The information relating to the means of payment is transmitted securely by the customer directly to PayPal, without passing through the Pietro Beconcini Agricola server.
It is not necessary to have a PayPal account, payment can be made directly with your card
Paypal: it is the secure, free and easy-to-use payment system.
Register for free and connect your credit or prepaid card. Don’t you have one? No problem. You can top up your PayPal account via a bank transfer. When you pay with PayPal, you only need to enter your email address and password. With PayPal, your financial data is securely encrypted and is not shared with other platforms. PayPal saves your shipping and billing information so you don’t have to re-enter it every time, making payment faster.
SECURE PAYMENTS
The highest levels of security are guaranteed in the protection of personal data and payment through the PayPal system that guarantees a secure connection, using SSL / TLS certificates to protect the information of each user.
Shipping
Delivery is guaranteed worldwide.
Express Shipping with Mail Boxes Etc
Shipments are handled all over the World Mail Boxes Etc through Express Shipping, which delivers the order based on destination starting from the date of entrustment to the courier.
Shipping Costs
Shipping costs in Italy are free, in the rest of the world they will be calculated based on the number of bottles purchased.
Order Management Times
The order will be processed in an average time between 12 and 72 hours.
Delivery Issues
It is up to the customer to check the shipments at the time of delivery, making reservations and complaints that may appear justified.
Pietro Beconcini Agricola , in line with the legislative decree 21 February 2014, n. 21, undertakes to make deliveries within the terms set out in the General Conditions of Sale and at the latest within thirty days from the date of conclusion of the order, for all available products.
The reservations and complaints in question must be communicated to Pietro Beconcini Agricola by email, writing to info@pietrobeconcini.it
Product compliance within 14 days of delivery
Pietro Beconcini Agricola guarantees the reimbursement or replacement of a defective product or product that does not correspond to the order (incorrect sending, …) if the customer indicates the problem encountered and his decision within 14 days following delivery of the product.
In case of incorrect sending by Pietro Beconcini Agricola , it is necessary to contact customer service via email and list the problems encountered in detail.
In the event of an error attributable to Pietro Beconcini Agricola , the return of the product remains the responsibility of Pietro Beconcini Agricola upon simple request of the customer.
The reimbursement of shipping costs is calculated on the basis of the rates for a simple shipment. Unsatisfied customers can exercise their right of withdrawal (satisfied or reimbursed) provided for by Legislative Decree 21 February 2014, n. 21.
After 14 days after delivery, any appeal will be accepted only in the event of a manufacturing defect.
In the event of a return, the customer must return the product intact, accompanied by its original packaging and complete with accessories, instruction manual and any other packaging.
Delivery delay
An email will promptly inform the customer in the event of a delay in delivery.
In the case of a postponed delivery with respect to the date initially set, the customer must notify it by writing an email to Pietro Beconcini Agricola , to improve the quality of the service and allow Pietro Beconcini Agricola to carry out the necessary inquiries with the courier. Should the courier instead declare that he has lost the package relating to the order in question, Pietro Beconcini Agricola undertakes to return the order to the customer at his own expense.
Pietro Beconcini Agricola , undertakes to make deliveries within the deadlines set by the General Conditions of Sale and at the latest within thirty days from the date of conclusion of the order, for all available products, as per decree legislative 21 February 2014, n. 21.
General Conditions of Sale
Pietro Beconcini Agricola
Via Montorzo, 13 / A, 56028 San Miniato (PI) ITALY
VAT number: 01571480506
Phone: +39 0571 464785
Email: info@pietrobeconcini.com
- Foreword
These general conditions of sale govern the sale of the products, marketed by the company Pietro Beconcini Agricola, on its website www.pietrobeconcini.com. These conditions are in line with the law in force.
- Scope
By placing an order in the various ways provided, the customer declares to have read all the information provided during the purchase procedure and to fully accept the general and payment conditions transcribed below.
The information recorded by the company Pietro Beconcini Agricola documents all transactions made between Pietro Beconcini Agricola and its customers and implies the reading and relative acceptance of the conditions of sale. Consequently, no clause can be objected to to the extent that it has been formally accepted in writing. The sales conditions of Pietro Beconcini Agricola the supplier override those of the customer.
These conditions of sale establish the methods and conditions in which every natural or legal person, of Italian or foreign nationality, orders and purchases the products for sale on the Pietro Beconcini Agricola website.
- Products
The characteristics of the products for sale are shown on the site.
The visual representation of the products on the site, when reported, corresponds to the photographic image that is intended to integrate each product sheet. The image of the products aims to present their characteristics and for this reason it has an illustrative role and not merely a contractual one. There may therefore be slight differences and in cases like these, what is authentic is the description given in the product sheet.
All elements shown on Pietro Beconcini Agricola , visual or sound, are the exclusive property of the company. Any reproduction, integral or partial, is strictly prohibited, without the express consent of Pietro Beconcini Agricola .
- Product specifications
The specific characteristics, such as dimensions and weight, present in the product data sheet, are to be considered indicative. Pietro Beconcini Agricola reserves the right to change the characteristics of the products in case of obvious need, even after delivery of the order, without however altering their peculiarities.
- Privacy
All illustrations and images are and remain the exclusive property of Pietro Beconcini Agricola . It is strictly forbidden to transfer this material to third parties. It could be billed to the customer.
- Prices
Product prices are inclusive of VAT but do not include shipping costs and any other additional costs. Shipping costs are reported before order confirmation.
- Pietro Beconcini Agricola will comply with any changes to the VAT established by law, within the established dates and deadlines.
In accordance with the legislation in force, www.pietrobeconcini.com invoices VAT on sales made in the European Union, addressing both individuals and those who hold an intra-community VAT number. Each type of order must be paid in Euros. To guarantee the best price, Pietro Beconcini Agricola reserves the right to update the prices of the products every week; it is understood that the price applied will be that indicated on the website at the time of the order. The duration and validity of offers and promotions are specified at the time of publication on the site and will remain accessible throughout the advertising campaign.
- Shop on the site
The minimum number of products that can be purchased is 6 units.
The customer confirms the order by clicking on the „Buy“ button on the order confirmation page. The customer is immediately sent electronically a notification of receipt of the order which is valid as confirmation of the same. The confirmation summarizes all the information relating to the purchase. The customer will receive electronic confirmation of the shipment of the ordered items. The information recorded by the company Pietro Beconcini Agricola confirms the nature, content and date of the order. These refer to the order and are stored in the database of Pietro Beconcini Agricola for the time necessary for the execution of the same; customers who want more information on this can contact customer service at info@pietrobeconcini.com
In accordance with the provisions of the Consumer Code on the conclusion of online contracts, the contract is considered concluded when the customer validates his purchase by clicking on the „Buy“ button, previously verifying the content and the total price.
- Order status
An informative email will be sent to the customer to communicate confirmation, preparation and dispatch of the order.
- Terms of payment – Secure payment
The payment of the product can be made through Paypal or Credit Card (always through the Paypal platform)
Paypal : Through Paypal the user will be protected even in the event of non-delivery. Paypal in fact undertakes in this case to refund the transaction totally and free of charge, including shipping costs. Paypal is a secure payment platform where the data entered remains anonymous and for this reason it is also an excellent protection against fraud. The data entered on the Paypal site are processed directly by the same and are never transmitted or shared with Pietro Beconcini Agricola , an e-mail address and password are sufficient. Moreover, Paypal guarantees total protection in case of fraud, reimbursing the amount paid.
The Paypal account is charged for the amount paid and the shipping costs at the time of actual fulfillment of the ordered goods. However, if one of the products is not available within 214 days, the Paypal account will still be charged to avoid the cancellation or tracking of the order.
As soon as the product is back in stock, it will be immediately shipped by Pietro Beconcini Agricola .
- Delivery methods
Shipping costs are calculated based on the total amount of the order. For higher orders in Italy, the shipping costs in Italy are free.
Introduction
The deliveries of the products ordered on www.pietrobeconcini.com will be made all over the world.
The products will be delivered to the delivery address, indicated by the customer at the time of the order.
Delivery times are to be calculated starting from the order date for all orders finalized by credit card or PayPal.
Delivery problems
It is up to the customer to check the shipments at the time of delivery, making reservations and complaints that may appear justified.
Pietro Beconcini Agricola , in line with the legislative decree 21 February 2014, n. 21, undertakes to make deliveries within the terms set out in the General Conditions of Sale and at the latest within thirty days from the date of conclusion of the order, for all available products.
The reservations and complaints in question must be communicated to Pietro Beconcini Agricola by email, writing to info@pietrobeconcini.com
c. Conformity of products within 14 days of delivery
Pietro Beconcini Agricola guarantees the reimbursement or replacement of a defective product or product that does not correspond to the order (incorrect sending, …) if the customer indicates the problem encountered and his decision within 14 days following delivery of the product.
In case of incorrect sending by Pietro Beconcini Agricola , it is necessary to contact customer service via email and list the problems encountered in detail.
In the event of an error attributable to Pietro Beconcini Agricola , the return of the product remains the responsibility of Pietro Beconcini Agricola upon simple request of the customer.
The reimbursement of shipping costs is calculated on the basis of the rates for a simple shipment. Unsatisfied customers can exercise their right of withdrawal (satisfied or reimbursed) provided for by Legislative Decree 21 February 2014, n. 21.
After 14 days after delivery, any appeal will be accepted only in the event of a manufacturing defect.
In the event of a return, the customer must return the product intact, accompanied by its original packaging and complete with accessories, instruction manual and any other packaging.
Delivery delay
An email will promptly inform the customer in the event of a delay in delivery.
In the case of a postponed delivery with respect to the date initially set, the customer must notify it by writing an email to Pietro Beconcini Agricola , to improve the quality of the service and allow Pietro Beconcini Agricola to carry out the necessary inquiries with the courier. Should the courier instead declare that he has lost the package relating to the order in question, Pietro Beconcini Agricola undertakes to return the order to the customer at his own expense.
Pietro Beconcini Agricola , undertakes to make deliveries within the deadlines set by the General Conditions of Sale and at the latest within thirty days from the date of conclusion of the order, for all available products, as per decree legislative 21 February 2014, n. 21.
- Processing of personal data
The personal data requested when placing the order are collected and managed by Pietro Beconcini Agricola it is an integral part, in line with the legislative decree n. 196/2003. These data are to be considered indispensable to satisfy the obligations of the contract.
The customer may request at any time to access, delete or modify such data by ordinary mail or by email (info@pietrobeconcini.com).
Commercial communications will be sent only following the explicit consent of the customer issued together with the processing authorization and submission in the online registration form.
- Retention of title
The goods sold by Pietro Beconcini Agricola remain legally his property until the real and definitive collection of the agreed price. Until this date, the goods will be considered delivered and the buyer will bear the risk of damage that this goods could suffer or cause for any reason. Until fully paid, the goods cannot be resold without the prior agreement of Pietro Beconcini Agricola . In the event of non-compliance by the buyer of one of the payment deadlines, the seller may, without losing any of his rights, demand by simple registered letter, the return of the goods at the expense of the buyer until payment has been made.
The catalog remains the property of Pietro Beconcini Agricola . Any reproduction, even partial, of the texts, illustrations, photographs and tables is strictly prohibited and prosecuted according to the law. Pietro Beconcini Agricola declines all responsibility in the event that, without prior notice, it should change the characteristics of the items photographed or drawn in the catalog: it is not obliged to supply products with previous, out-of-date characteristics.
- Intellectual Property Rights
All texts, images and trademarks appearing on the website www.pietrobeconcini.com are protected by copyright and intellectual property laws.
Any unauthorized use will be prosecuted according to the law.
These general conditions of sale refer to the current Italian legislation. The products offered for sale are compliant and regulated by Italian law.
Any dispute regarding the interpretation or implementation of these general conditions of sale and related deeds will be referred to the exclusive jurisdiction of the Italian courts.
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